Emergency Services
If you are in immediate danger, call emergency services first.
Call 911Safety
Safety Center
Your safety is central to how we build Jaan. Explore practical guidance, reporting pathways, profile standards, and support resources designed for a halal-first Muslim matchmaking experience.
Safety Center/Safety Center
Community Guidelines
We expect respectful communication, truthful profiles, and marriage-minded intent. Explore the core safety pages below.
Profile Quality
How we keep profiles real, clear, and respectful.
Behavior
What is not allowed and how we enforce boundaries.
Safety Guidelines
Practical tips for safer conversations and meetings.
Safety Resources
Emergency and wellbeing resources for urgent support.
Reporting
How to report, block, and what happens after a report.
Wali and Family
Accountability flows that support halal-first progress.
Popular Questions
5 results
How do I report or block someone?
You can report or block from a profile or conversation. Share context in your report so moderation can act quickly.
Read full guidanceHow does profile verification improve trust?
Verification signals reduce fake profiles and improve confidence so introductions can start with more clarity.
Read full guidanceWhat behavior gets removed from Jaan?
Harassment, hate speech, scams, impersonation, and explicit sexual solicitation are all violations that can lead to bans.
Read full guidanceHow should I meet someone safely in person?
Meet in public, tell someone you trust, arrange your own transport, and leave immediately if something feels off.
Read full guidanceWhere can I get immediate crisis support?
Use the emergency resources section for crisis contacts and support links specific to your region.
Read full guidanceStill need help?
If you need troubleshooting, account support, or want to report a concern, our team is here.
Emergency Contacts
In urgent situations, contact emergency services first. Your immediate safety matters most.
988 Crisis Lifeline
Free, confidential support for emotional distress or crisis.
Call 988Domestic Violence Hotline
Confidential support for anyone experiencing abuse.
Call 1-800-799-7233Explore Safety Topics
Profile Quality
How we keep profiles real, clear, and respectful.
Behavior
What is not allowed and how we enforce boundaries.
Safety Guidelines
Practical tips for safer conversations and meetings.
Safety Resources
Emergency and wellbeing resources for urgent support.
Reporting
How to report, block, and what happens after a report.
Wali and Family
Accountability flows that support halal-first progress.
Help and Support
Answers, contact options, and technical support paths.